CALL CENTER (VOIP) PBX
You need the following requirements in managing headaches on managing calls to the hotline system:
- Want to handle multiple simultaneous calls at once.
- Product sales and marketing.
Popup customer information.
- Search customers by phone.
- Create a campaign to promote the company’s brand image.
- Customer care that uses too many heads.
- Calls between employees and customers are not recorded for management.
- No statistics to measure the performance of each employee.
You will not need to worry too much SAIGON-OFFICE will solve all the above problems for you. With Call Center solution (Voip) used via internet connection.
SAIGON-OFFICE is proud to have a lot of experience in providing customer service and telesales solutions. You can select all numbers such as 1800, 1900, fixed number, Mobile number.
Characteristics of each number:
* Head of 1800: Number of incoming calls, callers are free of charge, your business pays for callers
* Heading 1900: The number only accepts incoming calls. Your business is entitled to charge rates for incoming callers. Your business is entitled to discounted rates from the network.
* Fixed number: Heading both inbound and outbound, applied according to different rates of each carrier
* Mobile number: Number of inbound and outbound and prepaid promotions of operators like Mobifone, Viettel, Vinaphone.